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System reliability statistics

Transperth is committed to providing a reliable public transport system in Perth.  State of the art technology is used to accurately measure the on-time running of individual services and these are monitored to ensure our high standards are maintained. 

Transperth records on-time running to a benchmark in line with international and Australian best practice.  For trains, services must not be any later than four minutes from their timetabled arrival time at their end destination.   For bus services, no service must leave a timetabled timing point early, nor must they be more than four minutes later than the timetabled departure time at any given timing point along their route.  See below for our system reliability statistics.  Please check this page regularly for updates

Transperth bus system punctuality

   

 July

August

September

October

November

December

January

February

 March

 April

 May

June

Average

2010 -2011 87%  85%  86% 88%   83% 86%  91%   83%  79% 83%   85% 87%  85% 
2011 -2012   87% 82%   83% 83%   81% 83%  88%  78%  74%
74%       

Transperth train system punctuality
  • Week 1
  • Week 2
  • Week 3
  • Week 4
  • Week 5

Please click here to view archived bus and train on-time running statistics.

Transperth surveys

Transperth is committed to regularly surveying customers - both current and potential - to ensure that the service we provide is efficient, effective and relevant for all users. Regular surveys, such as the annual Passenger Satisfaction Monitor assist Transperth in planning new services and promotional activities. For more information on recent Transperth surveys, refer to the links below. 

Passenger Satisfaction Monitor 2002
Passenger Satisfaction Monitor 2003
Passenger Satisfaction Monitor 2004
Passenger Satisfaction Monitor 2005
Passenger Satisfaction Monitor 2006
Passenger Satisfaction Monitor 2007
Passenger Satisfaction Monitor 2008
Passenger Satisfaction Monitor 2009
Passenger Satisfaction Monitor 2010 - part 1
Passenger Satisfaction Monitor 2010 - part 2
Passenger Satisfaction Monitor 2011

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