Transperth concession passes
Outlined below are the concession passes recognised and accepted by Transperth. For further information about each concession entitlement, click on the 'Holders' field. Adult passengers travelling with Concession SmartRiders and passengers travelling with Tertiary SmartRider are asked to note that they may be required to provide additional identification to support their concession entitlement.
Passengers must also note that a person may only have one valid concession SmartRider registered in their name at any one time. When more than one concession card is registered in a person's name, the most recently registered card will remain as a concession card and all previous concession cards will revert to a Standard SmartRider card.
*Please note: Free travel applies to WA residents only.
Children under five years of age travel for free on Transperth services when accompanied by a person aged 15 years and older. If accompanied by another passenger under 15 years of age, children under five years of age must pay a concession fare. Children between the ages of five and 14 years are entitled to concession travel.
Students can only obtain the Student 50 cent fare by using their Student SmartRider.
Students
Students travelling with a Student SmartRider who fail to stand for adults, particularly adults with special needs (e.g. seniors, people with disabilities and pregnant women) will not be entitled to travel on the 50 cent fare for a period of 30 days. For more information on this condition of travel click here.
Primary school students
Primary school students are entitled to concession travel entitlements on Transperth, regional town bus and Transwa services with their Student SmartRider cards. Click here to find out how to obtain your Student SmartRider.
Primary students with Student SmartRiders are entitled to purchase a 50 cent student fare. Students can only obtain the Student 50 cent fare by using their Student Smartrider.Regional students can access the 50 cent student fare using their existing ticketing arrangements. Students will pay a maximum of 50c when travelling to or from school on a Transperth bus, train or ferry or on any regional bus service, regardless of how many zones they travel. Normal transfer rules apply.
50 cent student fares are valid during the following periods:
- Available from Monday to Friday from the first gazetted school day of the year to the last gazetted school day of the year
- Available during the mid-year school term holidays and on any public holidays that fall from a Monday to Friday during the school year
- Not available on weekends and on any day during the summer school holiday period.
Normal concession fares will be charged outside this period, that is weekends and on any day during the summer school holiday period.
Secondary school students
Western Australian secondary school students must present a Student SmartRider as proof of identification for concession entitlements on all Transperth and regional town bus services.
The process for obtaining a Student SmartRider is different for students attending participating or non-participating schools. Click here for information on how to obtain a Student SmartRider.
Secondary students with Student SmartRider identification are entitled to use Transperth's 50c student fare. Students will pay a maximum of 50c when travelling to or from school on a Transperth bus, train or ferry or on any regional bus service, regardless of how many zones they travel. Students can only obtain the Student 50 cent fare by using their Student Smartrider.Normal transfer rules apply.
50 cent student fares are valid during the following periods:
- Available from Monday to Friday from the first gazetted school day of the year to the last gazetted school day of the year
- Available during the mid-year school term holidays and on any public holidays that fall from a Monday to Friday during the school year
- Not available on weekends and on any day during the summer school holiday period
- Normal concession fares will be charged outside this period, that is weekends and on any day during the summer school holiday period.
Initially all 'Up to Year 12' concession expiry dates are set to expire on 31 March in the year after the student turns 17. Any student that attends a secondary school in their 18th year, (i.e. the year in which they turn 18), can seek an extension to their 'Up to Year 12' concession expiry by one year. To do this, the student must apply through their school for the issue of a replacement Student SmartRider. Normal school card fees apply. The replacement SmartRider will show an updated printed concession expiry date of 31 March in the year after the student turns 18.
Students at non-participating schools are required to complete an Application for Replacement Student SmartRider form and send it together with $5 to:
Monitor WA - SmartRider
PO Box 10
Westminster WA 6061
Secondary Students 19 years and above
Students attending secondary schools in their 19th year (i.e. the year in which they turn 19) or above are not eligible for the 'Up to Year 12' concession and therefore are not entitled to the 50 cent student fare. Full time students in their 19th year and above will instead be issued with a Tertiary-encoded concession. Students in their 19th year and above attending participating secondary schools must apply through their school for the issue of a replacement Student SmartRider card. Normal school card fees apply. The replacement SmartRider card will automatically be programmed as a Tertiary concession with an expiry of 31 March in the year after the application is made.
Students 19 years and above at non-participating schools are required to complete an Application for Replacement Student SmartRider form and send it together with $5 to:
Monitor WA - SmartRider
PO Box 10
Westminster WA 6061
Students attending Tertiary Institutions undertaking full time secondary studies are eligible for an 'Up to Year 12' concession if they are in their 18th year (i.e. the year in which they turn 18) or below. Full time students at Tertiary Institutions must apply through their Institution for the issue of a SmartRider card. Normal institution card fees apply. The SmartRider card will automatically be programmed as an 'Up to Year 12' concession if the student is in their 18th year or below or as a Tertiary-encoded concession if the student is in their 19th year and above. All card concessions will be set to expiry of 31 March in the year after the application is made.
Students at non-participating tertiary institutions are required to complete an Application for Tertiary SmartRider form and send it together with $5 to:
Monitor WA - SmartRider
PO Box 10
Westminster WA 6061
Students undertaking full-time study at tertiary institutions are entitled to concession travel entitlements on Transperth and regional town bus services with their Tertiary SmartRider.
The process for obtaining a Tertiary SmartRider will depend if you attend a participating or non-participating institution. Click here for more information on obtaining a Tertiary SmartRider.
Tertiary students purchasing a concession fare must be in possession of a valid Tertiary SmartRider when travelling. Failure to do so could result in a fine. Tertiary student cards or other forms of identification are not accepted by Transperth as proof of tertiary concession entitlement
Tertiary students residing in Western Australia and enrolled in an interstate institution or studying by correspondence are not entitled to a Tertiary SmartRider.
Interstate primary or secondary students may purchase a Tertiary SmartRider. Interstate students are not entitled to the 50 cent student fare.
Interstate tertiary students residing in Western Australia studying through an eastern states institution are not eligible for a Tertiary SmartRider. Click here for further information.
Students presenting an overseas travel permit are not entitled to concession travel on Transperth services. Overseas students studying in Western Australia should apply for a Tertiary SmartRider at their college or university. Click here to find out more information about Tertiary SmartRider.
Disability Support Pension cardholders are entitled to travel for free on all Transperth services between 9.00am and 3.30pm Monday to Friday, all day Saturday and Sunday, as well as public holidays. The new free travel entitlements can only be accessed via SmartRider, Transperth’s electronic ticketing system, so you must have a Disability Support Pension SmartRider to travel for free during these times.
The period of free travel commences from the time of the initial tag on and operates until the completion of the transfer period. During weekdays (excluding public holidays), if a tag on occurs before 9.00am, normal concession fare rules apply for that journey until the expiry of the transfer period, this period being two hours for travel up to four zones and three hours for travel covering five to nine zones.
*Please note: Free travel applies to WA residents only.
Click here to find out more information about Disability Support Pension SmartRider.
The Companion Card is issued by National Disability Services to people with a significant permanent disability who require attendant care support from a companion.
Transperth honours the Companion Card system by allowing a companion/support person (of a Companion Card holder) to travel free on all services.
NOTE: The person with a disability must have a valid ticket. To find out more about the Companion Card, visit www.wa.companioncard.org.au or call 1800 617 337.
Holders of local and interstate Vision Impaired Free Passes are entitled to free travel on all Transperth services. As stated on the travel pass, an accompanying guide may also travel for free.
For more information about travel passes for people with a visual impairment please contact:
Seeing Eye Dogs Orientation and Mobility
Vision Australia
2 Adrian Street, Welshpool WA 6106
Telephone: (08) 9470 3885
www.seda.org.au / www.visionaustralia.org
Association for the Blind of WA
PO Box 101, Victoria Park, Western Australia 6979
Telephone: (08) 9311 8202
www.guidedogswa.com.au
To provide more efficient services to the Veteran Community, the PTA has introduced a new Veterans SmartRider card. A one off application is all that is needed to receive the new Veterans SmartRider card. Once issued, it is valid for the life of your eligibility and you no longer need to have a new card issued each year.
There are two ways to apply.
- You can send a completed Application for a Veterans SmartRider form with two current passport sized photos to:
Transperth
Reply Paid 8125
Perth Business Centre
Perth WA 6849
Click here to download this application form.
Your personalised Veterans SmartRider card will be returned to you by mail.
- You can apply in person at the Esplanade Busport Transperth Information Office (TIO) on Mounts Bay Rd, Perth. Please bring identification to verify your entitlement. While attending the Esplanade Busport TIO your photo will be taken and your Veterans SmartRider card issued immediately.
As part of the application process you will be required to give consent to the PTA to check through the Centrelink/Department of Veterans Affairs (DVA) e-confirmation enquiry service to confirm your eligibility for a Veterans SmartRider. Once this consent has been given Transperth can annually confirm your ongoing eligibility, eliminating the need to apply every year.
If you are either a DP (Disability Pension 70 -100%), EDA, INT, POW, TPI or TTI pension recipient you are eligible for a Veterans SmartRider for free travel. If you are a War Widow/er who does not receive the Income Support Supplement (ISS) you are eligible for a Veterans SmartRider card for concession travel.
Seniors SmartRider Card
Western Australian Seniors are entitled to travel for free on all Transperth services between 9.00am and 3.30pm Monday to Friday, all day Saturday and Sunday, as well as public holidays.
The period of free travel commences from the time of the initial tag on and operates until the completion of the transfer period. During weekdays (excluding public holidays), if a tag on occurs before 9.00am, normal concession fare rules apply for that journey until the expiry of the transfer period, this period being two hours for travel up to four zones and three hours for travel covering five to nine zones.
Seniors SmartRider Cards are combined with the WA Seniors Card. The Seniors SmartRider Cards are issued by the WA Seniors Card Centre. Holders of this card are entitled to concession travel on all Transperth services outside of the free travel period.
Click here for more information on Seniors SmartRider.
Western Australian Seniors travelling interstate
WA Seniors cardholders are able to access concession fares when travelling on interstate public transport services. For information on how to access concession entitlements when travelling interstate, seniors are advised to contact the relevant public transport provider in each state.
Interstate Senior card holders
Interstate Seniors in possession of a valid Seniors card from their home State are able to access cash concession fares when travelling on Transperth bus, train and ferry services, as well as government funded regional town services.
Some States issue temporary Seniors cards that usually have a month validity. Transperth will honour the temporary card and enable access to concession travel, ensuring it is not a photocopy and is valid.
Interstate Seniors are not entitled to the free travel entitlement in off peak periods that is offered to Western Australian Seniors, Aged and Disability Support Pensioners.
Please click here to view the interstate Seniors cards accepted by Transperth for concession travel.
Western Australian Aged Pension cardholders are entitled to travel for free on all Transperth services between 9.00am and 3.30pm Monday to Friday, all day Saturday and Sunday, as well as public holidays. The new free travel entitlements can only be accessed via SmartRider, Transperth’s electronic ticketing system, so you must have an Aged Pension SmartRider to travel for free during these times.
The period of free travel commences from the time of the initial tag on and operates until the completion of the transfer period. During weekdays (excluding public holidays), if a tag on occurs before 9.00am, normal concession fare rules apply for that journey until the expiry of the transfer period, this period being two hours for travel up to four zones and three hours for travel covering five to nine zones.
*Please note: Free travel applies to WA residents only.
Click here to find out more information about Aged Pension SmartRider.
Pensioner Concession Card
Pensioner Concession Cards are issued by Centrelink. Holders of this card are entitled to concession travel on all Transperth services. Holders of Interstate Pensioner Concession Cards are entitled to concession travel on all Transperth services.
Health Care Cards are issued by Centrelink. Holders of this card and dependants listed on the card are entitled to concession travel on all Transperth services. Interstate Health Care and Commonwealth Seniors Health cards are not accepted.
Concession card interim voucher
Concession card interim vouchers are issued by Centrelink to those who are waiting on the various passes (Pensioner Concession or Health Care Cards). Holders of this voucher are entitled to the appropriate rate indicated by Centrelink.
Western Australian Carers
If you receive the Commonwealth Carer Payment, issued by Centrelink, you are now eligible for a Pensioner SmartRider.
The Pensioner SmartRider will entitle Carers to travel for free on all Transperth services
between 9.00am and 3.30pm Monday to Friday, all day Saturday and Sunday, as well as public holidays.
The period of free travel commences from the time of the initial tag on and operates until the completion of the transfer period. During weekdays (excluding public holidays), if a tag on occurs before 9.00am, normal concession fare rules apply for that journey until the expiry of the transfer period, this period being two hours for travel up to four zones and three hours for travel covering five to nine zones.
Carers can apply for a Pensioner SmartRider from 1 May 2013.
Unrestricted Half-Yearly Ticket
Half-Yearly tickets provide unlimited travel on all Transperth services. These tickets are issued every six months (30 June and 31 December).
Half-Yearly Tickets are available to persons employed in a recognised supported employment setting for a minimum of eight hours per week, provided they are in receipt of a disability support pension and are a holder of a current concession card.
Application forms can be downloaded from this page, Serco Australia and recognised employers. Applications must be signed and stamped by the employer. Tickets can be collected in person from the Public Transport Centre or posted to you by Serco Australia. Payment options include cash, money order or cheque. Cheques must be made payable to Serco Australia.
As of 1 July 2012, the cost of unrestricted half-yearly tickets is $92.70.
Click here to download an Unrestricted Half-Yearly Ticket application form.
Unrestricted Monthly Ticket
Monthly Tickets provide unlimited travel on all Transperth services in the month they are purchased for. Monthly tickets are valid from the first day until the last day of the month and cannot be purchased mid way through a month for use in that month. Applications should be made one week prior to the start of the month for which the ticket is to be used for.
Monthly Tickets are available to persons employed in a recognised supported employment setting for a minimum of eight hours per week, provided they are in receipt of a disability support pension and are a holder of a current concession card.
Application forms can be downloaded from this page, Serco Australia and recognised employers. Applications must be signed and stamped by the employer. Tickets can be collected in person from the Public Transport Centre or posted to you by Serco Australia. Payment options include cash, money order or cheque. Cheques must be made payable to Serco Australia.
As of 1 July 2012, the cost of unrestricted monthly tickets is $15.50.
Click here to download an Unrestricted Monthly Ticket application form.
Transperth Exemptions
Special exemptions are made by Transperth to issue an unrestricted ticket, at its discretion, to persons who do not work in a supported employment setting but are in receipt of a disability support pension, and who have a physical or intellectual impairment such that they cannot understand the fare structure, handle cash or use the SmartRider ticketing system. In such cases, an application can be made by a Transperth approved organisation on behalf of the person concerned for the issue of an Unrestricted Half-Yearly Ticket. Applications must be supported by a signed medical certificate confirming the person’s disability and incapacity to use normal ticketing. Original copies only will be accepted.
Please attention letters for exemption to:
Ticketing and Performance Manager
Transperth
PO Box 8125
Perth Business Centre WA 6849
Need more information?
For more information, please call (08) 9326 2000.
What if I lose my card?
To obtain a replacement Half Yearly Ticket or Monthly Ticket, passengers are required to call Serco Australia on (08) 9326 2000 or fax (08) 9428 1998.
Where do I send my application to?
Serco Australia Pty Ltd
PO Box 8467
Perth Business Centre
WA 6489
Where can I collect my ticket in person?
Between the hours of 9.00am and 5.00pm Monday - Friday.
Serco Australia Pty Ltd
Level 1, Public Transport Centre
West Parade
East Perth
(East Perth Station)