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 Friday, 4 July 2008    Transperth * Tickets and Fares * SmartRider * Buying SmartRider Register | Login

Selecting and purchasing your SmartRider

Selecting the right SmartRider card is easy. All you need to know is whether you are eligible for a concession fare. An initial SmartRider card purchase fee of $5 for concession users and $10 for standard users applies. The card purchase fee covers the cost of the card and allows you to travel into debit on the card should your journey fare exceed your card balance.

Click here for the quick reference guide to find out more about choosing your SmartRider.

Note: SmartRider card fees or any added value to a SmartRider are non-refundable.

Standard SmartRider

A passenger who is not eligible for a concession fare should purchase a Standard SmartRider.

Concession SmartRider

A concession SmartRider card (does not include Student, Tertiary and Seniors SmartRider) can be obtained by anyone who holds a valid concession entitlement.

An Application for Concession SmartRider form must be completed in person at any Transperth InfoCentre or at authorised SmartRider Retail Sales Outlets. The form requires the following information to be supplied:

  • Full name
  • Address
  • Date of birth
  • Your SmartRider card number
  • SmartRider password
  • Concession type
  • Concession authority number
  • Concession expiry date

Original documentation confirming your concession entitlement, such as a Health Care card, will need to be presented at the time of applying for a Concession SmartRider.

Your SmartRider concession will be set to expire on the same date that your concession entitlement expires. Prior to your concession entitlement expiry you must submit a new SmartRider Concession Application Form together with proof of your renewed concession entitlement. If you do not renew your SmartRider concession entitlement, your SmartRider will revert to standard fares until the concession is renewed.

Concession SmartRider users should note that their SmartRiders are automatically registered.

Card refunds

NOTE: SmartRider card fee or any added value are non-refundable and cannot be transferred to another person's SmartRider.
Buying a SmartRider  

SmartRiders can be purchased from Transperth InfoCentres and at any authorised SmartRider Retail Sales Outlet. A card purchase fee of $5 for concession users and $10 for standard users applies.

The card purchase fee covers both the cost of the card and allows you to travel into debit on the card should your journey fare exceed your card balance. For example, if you have $2 remaining balance on your SmartRider card, and travel to Mandurah at a cost of $7, your SmartRider card will show a negative or debit balance of $5.

Note: A minimum of $10 must be added to your SmartRider card at the time of purchase to allow you to use the Transperth network.

Click here to find out where your nearest authorised SmartRider Retail Sales Outlet is located.
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