For enquiries about lost property, you may either call the Transperth InfoLine or use the form below
Urgent items
You should use the Transperth InfoLine if the return of your lost property back is vital, for example if it is medication, your wallet or legal documents. We give priority to such items.
Found something?
If you have found some lost property, please hand it to the nearest Transperth staff member so we can log it in our system and return it to the owner. If you are unsure of where to hand it in you can contact the Transperth InfoLine.
Collection of your lost property
We record details of all lost property handed in to us. If we have your item, we will advise you about how to collect it.
Lost items will be held for a total of 30 days.
Collection statement
When you use this form, the Public Transport Authority (PTA) collects the personal information you provide and the information you provide about your lost item. This collection is subject to the Privacy and Responsible Information Sharing Act 2024 and our Privacy Statement.
We collect your name, email address, phone number and details of the property lost for the purpose of identifying your lost property and contacting you to arrange its return.
Providing information through this form is voluntary. However, if you do not provide enough information, then it may not be possible to arrange for your lost property to be identified and returned.
Your information may be used and disclosed within the PTA and, where necessary, to contractors and service providers for the purposes of identifying your lost property and contacting you to arrange its return.
Information provided to PTA is subject to the Freedom of Information Act 1992. You can request access to, or correction of, personal information we hold about you by contacting us. Our privacy practices are explained in the PTA Privacy Statement available at: Privacy and Transperth Privacy Statement.