Trains 

All of our train carriages are accessible. Our brand new six carriage trains, introduced in 2004, feature an open plan design, improved closed circuit security cameras, passenger information displays and wheelchair access.

The rail expansion in Perth will see a total of 93 new rail cars introduced over the next two years. These new open plan trains have a higher operating speed, improved closed circuit security cameras, passenger information displays and wheelchair access. Click here to view other rail improvements being made to our system.

Station accessibility

The following stations are accessible from the platform area to the train door entrance. Please remember that customer service staff are available to help you at all other stations on request.

Armadale Line	Joondalup Line
Beckenham	Clarkson
Belmont Park (special events station)	Currambine
Burswood	Edgewater
Cannington	Glendalough
Challis	Greenwood
Kenwick	Joondalup
Oats Street	Leederville
Queens Park	Warwick
Seaforth	Whitfords
Welshpool
Midland Line	Fremantle Line
Bassendean	Shenton Park
Maylands	Showgrounds (special events station)
Midland	Subiaco
	Victoria Street
Perth	McIver
Claisebrook

Click here to download the station access maps. 

Telephone for assistance: 1800 800 022 

If you are a train passenger who requires assistance to board or alight from suburban trains you may use the 'Telephone for Assistance' booking service.  To organise assistance call 1800 800 022 (please allow at least 60 minutes before you require this service).

When you call this number be prepared to give the operator the full details of your proposed journey. You will need to supply the following:

• Departure time
• Departure point
• Destination arrival time
• Any return details
• Contact telephone numbers
• Your name

These details will allow a Customer Service Assistant (CSA) to be positioned at your boarding station, destination and transfer point if required. Please arrange to be at the station at least 5 minutes prior to the train's timetabled departure time so that the CSA can assist you.

Call us on 1800 800 022 to arrange for assistance.

As part of its continuing program to upgrade facilities for the public, Transperth is renovating the accessible toilets at its bus/rail Interchanges.

This means that the accessible toilets listed will be unavailable for up to five weeks. The works schedule is as follows:

• Warwick Station (August 1-22)
• Whitfords Station (August 15 to September 5)
• Joondalup Station (September 12 to October 17)
• Glendalough Station (October 1 October to November 5)
• Cannington Station (September 26 to October 24)

Buses

Over 50% of the Transperth bus fleet is accessible.

Transperth's accessible buses

Transperth's new fleet of buses provide Perth's public transport system with some of the most modern bus technology in Australia. The purpose-built buses cater for the needs of all people, and include innovative design features including:

• Low-floor design provides easy access for all passengers, including seniors, people with disabilities, parents with prams and passengers carrying heavy or awkward loads.
• Automatic ramps and kerbside "kneeling" bring the floor closer to ground level and reduces the angle between floor and kerb to improve wheelchair and pram access.
• Strategically located handrails, bus stop button and ticketing equipment height assist the mobility of frail passengers or those with a disability.
• Provision for two wheelchairs "Priority Seating" areas.
• Larger, more prominent destination signs on the exterior of the buses to provide better visibility in order to hail the bus.
• Colour contrasting to the bus interior assists people with vision disabilities to distinguish steps, aisles and the wheelchair area.
• A special button in the priority seating area to enable those with limited upper body strength to signal when it is their stop.
• A driver communication device has also been included in the priority seating area where two-way communication between the driver and the passengers can take place.
• Skid-resistant flooring in the wheelchair bays designed to reduce the movement of wheelchairs while the bus is in motion.

Many Transperth bus routes are entirely serviced by fully accessible buses and this list continues to grow as our fleet of new buses increases. Check the following list for fully accessible services.

Special assistance  

If you require an accessible bus on a route which is not listed above you need to contact the bus service provider at least 24 hours prior to travel. Where possible, an accessible bus will be provided for peaople with a physical disability.

You can always find out more about our service by calling the Transperth InfoLine on 13 62 13 (TTY: 9428 1999, TIS: 13 14 50). Click here for InfoLine operating hours.

Service provider	Area of operation	Contact number
Path Transit	North	(08) 9300 9866
Swan Transit	Inner west, east and south west	(08) 9274 7400
Southern Coast Transit	South west	(08) 9331 0400

Ferries

The Barrack Square Jetty and the Mends Street Jetty are fully accessible.

The Shelley Taylor Smith ferry is fully accessible.