Transperth has launched a trial of free wi-fi for passengers at specific locations across the Transperth network. The eight week trial commences Wednesday 16 January 2019.

The wi-fi trial is available on board two B-series trains, operating on the Joondalup and Mandurah lines, at Elizabeth Quay and Subiaco stations, and on board two buses predominantly operating on the high-frequency Route 950.

Locations connected with free wi-fi will be marked with signage, so keep an eye out while you travel:

 

This trial is part of our commitment to provide you with the best public transport service and customer experience. Following this trial, usage and feedback will determine whether free wi-fi is a service our passengers find valuable, and can be viably rolled out across the network.

All Transperth passengers in the free wi-fi zones are encouraged to use the service and provide feedback on their experience.

We appreciate all feedback during this trial phase via the survey, our online feedback form, the InfoLine on 13 62 13 or by emailing projects@pta.wa.gov.au.

More information about the project can be found at the PTA website.

Terms and conditions of use Transperth free wi-fi service.

Frequently Asked Questions

1. How do I connect to the free wi-fi?

How you access the Transperth free wi-fi depends on your device. Some devices will automatically provide you with a list of wi-fi options to select from when you enter the free wi-fi zone. On other devices you will need to open the Available Wireless Network Connection list and select the relevant wi-fi option. To connect to the Transperth wi-fi, select the Transperth wi-fi trial option on your device.

You will need to read and accept the terms and conditions before you can connect to the Transperth free wi-fi upon first use.

2. How do I provide feedback?

You can complete the survey or feedback form. You can also provide feedback via the InfoLine on 13 62 13 or emailing projects@pta.wa.gov.au

3. How much can I download?

Each passenger may be allocated a limit of 150MB per device in a 24 hour period.

4. What can I do if I am having problems connecting to the free wi-fi?

If you are having technical issues with the free wi-fi, please submit feedback through the online feedback form or by emailing projects@pta.wa.gov.au.

Service Updates