Transperth - providing public transport services for the Perth metro area Transperth - providing public transport services for the Perth metro area

Safety and Security

Safe travel advice and who to call for help.

Closed-circuit television cameras

We have thousands of closed-circuit television cameras. They’re in trains, buses, ferries, every train station and other places including car parks. Through them, staff at our central monitoring room can see what’s happening across the entire network, every minute of every day.


If you need assistance or feel threatened

There are several ways to get help if you need it.
  • If there are Transit Officers and other Transperth staff nearby, ask them.
  • Call 9220 9999.
  • On a bus, speak to the bus driver.
  • On a train, push the emergency button to speak to the driver.
  • On a train station, push the emergency button on an information kiosk to speak to our Central Monitoring Room.

Safe travel tips

  • Never hesitate to ask us for assistance.
  • Always be aware of your surroundings and what is happening near you.
  • Keep the volume low on your audio device.
  • Plan your journey before you start to minimise the amount of time you wait at stations or stops.
  • Download the Transperth app and live track your service. Available for iOS and Android
  • If possible, have someone meet you, or tell friends or family when you expect to be home.
  • Avoid waiting or walking in dark areas.
  • Avoid short cuts.
  • Use only the proper access routes when you enter or exit bus or train stations.
  • Stay close to Transperth staff if they are present.
  • At train and bus stations, stay in well-lit areas in view of security cameras.
  • At train stations, stand back from the yellow line on the edge of the platform. When trains go past they create a powerful draft that can unbalance you.
  • Always stay off train tracks. Walking across them is dangerous and illegal, unless it is an open pedestrian crossing and it is safe to do so.
  • Be aware of the location of emergency buttons.
  • On buses, sit at the front near the driver.

 

Get a Reward

You can get a reward by helping us stop vandalism, graffiti, glass scratching, rock throwing and other criminal behaviour on public transport.

If you believe an offence has, or is being, committed, call our InfoLine on 13 62 13 as soon as possible and report it.

If your report results in the charging or prosecution of an offender, you could receive a reward of up to $1,000.*

 

Offence Reward
Any report of dangerous or offensive behaviour which results in physical harm to Transperth staff or passengers $1000
Any report of behaviour which results in damage to Transperth property more than $5,000 in value $1000
Any report of dangerous or offensive behaviour which threatens Transperth staff or passengers $500
Any report of behaviour which results in damage to Transperth property more than $1,000 but less than $5,000 in value  $500 
Any report of behaviour which results in damage to Transperth property less than $1,000 in value  $250 

 

 

*If more than one person reports the same information, the reward goes to the person who reported it first. If a reported incident relates to more than one type of offence, the reward will be for the more serious offence.

 

 

 

See Something Say Something

Transperth’s system is one of the safest in the world, but you have an important role in helping us to keep it safe.

If you see an unattended bag or package, witness any suspicious activity or spot something out of place, we’d like to know. Speak to any Transperth staff member or call 9220 9999.

Night Alight

Did you know that if you're travelling on a bus after 7pm we can drop you off anywhere along the route even if it isn't at a bus stop.

As long as you are travelling outside of the CBD and it is safe for the driver to stop we will drop you off closer to your destination.

Safety Guide

Service Updates