Bike shelters are secure areas at stations where you can lock your bike. Make sure you register your SmartRider beforehand to enable access.
You can register for access at up to two locations. Remember to lock your bike inside the shelter for added security.
How to register your SmartRider for access to the bike shelters
- Register for My Account
- Link your SmartRider card to your account
- On the 'My SmartRider' page, request access to a maximum of two bike shelters. Changes to bike shelter access can take up to 24 hours to process.
Once you have registered for a bike shelter, you can only update access online once every three months. This is a measure Transperth has in place to increase the security of bike shelters. To request an additional update, please call the InfoLine on 13 62 13.
How to use SmartRider to access a bike shelter
- Tap your SmartRider to the reader on the bike shelter
- The shelter door will unlock
- Lock up your bike with a good quality bike lock
- Exit the shelter by tapping your SmartRider to the reader on the inside of the shelter.
Please ensure the door is properly locked behind you.
Please note, every person who enters and exits the bike shelter needs to swipe their card for entry.
If you lose your SmartRider
If you lose your SmartRider, you’ll need help from one of our staff members. You'll need to show an acceptable form of photo ID and be able to unlock your own bike. For security reasons, we will record your personal details and bike details.